If you have decided to get a wig, or perhaps get another following an NHS prescription then you are lucky that now there are so many choices both online and on the high street of most major UK cities.
Your first port of call if you have medical related hair loss should be your GP to get referred to a dermatologist and/or wig clinic. You may not want to purchase an NHS wig but it is always useful to know what your choices are. In some NHS authorities you can top up your prescription to purchase a more expensive wig. Also it is useful to know who your local supplier is, as even if they aren’t that local, they may be able to bring other options for your to buy privately, to an NHS consultation.
Following that, your choices may be limited by your location. If this is your first wig I would definitely recommend getting to a salon or specialist wig store.
Natural Image, Hot Hair and Raquel Welch can be found in many stores across the country.
Trendco also have a wide range of styles and have salons in some major UK cities.
If you are planning a visit to a store, it is always worth calling ahead and discussing what you are looking for as they may have to order styles and colours in for you. Some places may charge a consultation fee, this is usually around £20-30 and is normally deducted from the price of any purchase. Remember that as most places may have to order the specific styles and colours in for you, it can cost them, even if only postage. The consultation fee is to avoid timewasters so don’t be put off. Some of the best salons and stores are run by women with alopecia themselves and as with all independent stores struggle with rising rent costs. Don’t begrudge a small fee. It means they take hairloss seriously.
Prefer the salon experience?
My New Hair also lists hair salons that supply and style wigs. I found my favourite salon Conrad Blandford Hair on here and found Conrad to be very professional – I was always happy with my purchases here and he styled several human hair wigs for me. Most salons should have a private room should you prefer not to be in the main salon.
The choices are endless online. I have purchased in the UK and from the US. I would recommend avoiding eBay at all costs as many scam sellers use stock images from popular wig manufacturers and then send bad copies. If in doubt, ask for recommendations from your support group or check my directory out here. I only list suppliers that I have had experience of myself. NB: I am not affiliated in any way with any of these suppliers.
Be sure to check online that there are reviews of different styles and that they are genuine – i.e, the same review isn’t repeated on different wigs. Most sites have an option for customer to upload a photograph of them wearing that style so also look out for that as it is a great indication that they are a reputable site.
As with all online retailers, ensure the site is secure (look out for https in your browser or check their credentials usually at the footer). Check their mailing address and google them. If they are reputable like the major retailers featured in my directory, then they should receive positive reviews.
Finally, when paying for a wig online, it’s wise to use PayPal or a credit card as these give you extra consumer rights should something go wrong.
Most of the UK sites offer returns should you the style or colour not be for you. In order to receive a refund the wig should not have been worn, still have the tag attached, not have been cut or modified in any way and returned in the condition it was received in.
I’ve only ever sent two back – one because the colour was definitely not me – I didn’t even take it out of the box to look closer, the second because after five days of wear it was a mess and I felt substandard for the £345 it cost me. Both times Simply Wigs were more than happy to refund me and I chose something else.
Despite being an online store, Simply Wigs also offer a consultation service at their head office, allowing you to choose up to four styles/colours. They do charge a small fee, but this is deducted from any final purchase you make. You can book online for this service.
The Last Word
You should never feel pressured into buying a wig. I have had my share of bad experiences with hairdressers and wig stylists. If you don’t feel like it suits you, don’t buy it. Wigs are expensive and you need to feel it is right before you part with your hard earned cash. Take a friend or family member with you who will give you an honest opinion. When first going for human hair, I took both my mum and my best friend. I wouldn’t have dreamed of ordering online at first but now I feel confident in my choices and know I can always return if it isn’t quite right. Now not everyone can say that at the hairdresser can they? #WigPerk
Where do you prefer to buy your wigs? Comment below.